Save
Time Using DP
Informer
One of the most dramatically
improved DrugPak modules in version 6, the DP Informer module
saves you time and postage and helps you present a more
professional image to your clients.
With DP
Informer:
·
Automatically fax & e-mail
result letters, DP Billing invoices, random selection
documents & nearly every other DrugPak report.
·
Use filters to limit reports by any parameter you
choose!
· Send reports to any contact associated with
companies and/or home bases.
· Notify DP Live
users that new results are available.
· Send bulk
messages (email & fax) using DP Informer's Broadcast
Manager.
DP Informer is a tireless worker,
always ready to send your DrugPak reports. You
pre-configure how your client receives their reports, and then
each day generate those reports based on the options you
already selected. DP Informer sends faxes and/or
optionally secure emails. Each contact can have special
options for their reports. Reports can be sent as e-mail
attachments in a variety of popular file formats.
Transmissions can be set to go automatically, or can be held
for your clients who do not have a secure fax.
DP Informer tracks when a report was
last created so that it can automatically select records to
include on the next report without re-reporting old
records. If you want to re-report an old record you can
back-date the report (to include a range of previously
reported records) or select a single record to re-report,
or even create a one-time report with special range options to
deliver via email or fax.
To learn more about how DP
Informer can save you time, deliver results faster, and
improve your business image, call John Wasson, DrugPak Sales
Manager at (800) 321-7826. Visit
DrugPak.com to learn
more |
| phone : 800-321-7826
fax : 814-237-4193
| |
|
We're Here to Help
You!
We appreciate that you
have chosen DrugPak to manage your substance abuse
testing data. This newsletter is an opportunity
for us to pass on news, helpful hints, and
suggestions. If you ever have any questions or
problems, don't hesitate to contact us.
|
|
DrugPak On-Line Knowledge Base now
available in
BETA
DrugPak
Technicians and Documentarians have been working
together to compile a knowledge base of common
topics. We expect that this resource will become a
valuable tool for every DrugPak user. Key-word
searching and topic browsing make it possible for you to
find answers to your questions on basic and
advanced topics. Topics include many "How do I ...
?" and "What is this?" articles as well as items from
the DrugPak help documentation and release notes, all in
one convenient place.
The initial release of this resouce, in
a BETA testing environment, is being made
available to everyone. Once the
initial testing has been completed, access to the
DrugPak Knowledge Base will be limited to users with
current DrugPak Support Agreements.
|
|
Advisory Committee to
be Established
Soon
We want to thank everyone who replied to
our invitation to take part in the DrugPak Advisory
Committee. We had a very strong response from the
community of DrugPak users and we appreciate everyone's
interest in having a voice in DrugPak's
future! The initial invitation to take part in
this committee has to be closed at this time so we can
go through the applications and start making
arrangements on our first steps.
We will be in contact with everyone who asked to be
part of this group in the near future. Start
getting your ideas
together! |
DrugPak
Withholds Windows Server 2008 Compatibility
Assessment
As mentioned in the April newsletter,
the DrugPak Support Desk has recently fielded a variety
of issues related to Windows Server 2008 that caused
problems for DrugPak users.
Our R&D team has obtained a copy of Windows
Server 2008 and is working on producing a comprehensive
compatibility
assessment.
Currently, this
issue is still in testing. In the meantime, we
recommend that you do not deploy Windows Server 2008 to
host your DrugPak
installation. |
|
Installing DrugPak
Updates
The programmers at DrugPak are hard at
work making improvements to DrugPak. Updates
posted to our web site as soon as the latest build has
gone through testing. New updates appear on the
web site every few weeks, and we encourage you to take
advantage of the new versions as part of your DrugPak
Support Agreement. If your DrugPak Support
Agreement is current you are entitled to install updates
for all of your modules.
You can access the update web
page directly through your software. In
DrugPak go to your Help menu and click on
the "Program Updates" item to launch your web
browser to the update page. We also provide a link
to the update page in this monthly newsletter (at the
top left).
When applying an update to
DrugPak you should always ensure that you have a
current backup. Check out the DrugPak
Help document (the Contents item in the Help
menu) for information about making backups. In
case the upgrade causes any problems (such as
exacerbating an existing corruption or introducing an
incompatibility with your custom
software) restoring a backup is your best method to
get up and running quickly.
DrugPak and all modules should be
closed before installing new updates (even on the
workstation that is installing the update). If you
use DP Informer, then make sure that the DP Transmission
Center has also been closed. If you use DP Live
then make sure that you web service has been stopped
(the Falcon Web Server or IIS).
We also encourage you to review the
release notes of the update. The release notes are
available at the update web page. It is often
helpful to read this document from the bottom up because
the latest improvements are detailed at the
bottom.
If you have any questions about
DrugPak updates or anything else about DrugPak please
contact our support desk at (800) 321-7826 x220 or
support@drugpak.com. | |
_files/webinar.gif) June Webinars
Random
Selection Webinar
Learn how to use DrugPak's Random
Selection Expert to quickly and easily perform random
selections. In-depth coverage of random selection
profiles, the random selection expert and random
selection program statistical analysis.
DrugPak
Random Selection - 90 minutes - $69
Tuesday, June 17th 3:00 PM Eastern
Time*
Basic Filter Building
In this short summary of Symbolic Logic 101, learn
the basic concepts for building and using filters in a
variety of situations. Filters can be used to
handle the special situations for viewing and retrieving
data in the unique ways your clients demand. After
learnving about filters, people have made comments like
"The doors of DrugPak have really opened for me after I
learned how to do this." Basic Filter
Building - 90 minutes -$69
Wednesday, June 18th 2:00 PM Eastern Time*
Support Plan members receive an
automatic $10 discount on all webinars!
Seats are limited and
DrugPak webinars fill up quickly.
Contact us today to make your advance
reservations. Call (800) 321-7826 x202.
Attendees are welcome to have
one computer connected to the on-line
portion and one phone connection to the
conference call, but have as many people view and listen
in your office as you wish. Advance payment is
necessary to reserve your place and includes the cost of
the web connection and the toll-free conference call.
*Please note: all times for webinars are
Eastern.
Adjust for your location accordingly
and please be prompt!
There is a limited number
of "seats" available for each webinar. Please be
considerate of others who may wish to attend. In
the event you cannot attend a webinar for which you have
registered, kindly give at least one day notice that you
will not attend. We will be unable to give refunds
or reschedule webinars unless we receive your
cancellation at least one day before the scheduled
webinar start time.
|
Think About It
"Train up a fig tree in the way
it should go, and when you are old sit under the shade
of it."
--Charles Dickens
(1812 - 1870) English
novelist. | |
| |
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