DrugPak Software Suite Newsletter
Premier Drug and Alcohol Testing Software March 2009
Current Articles
Show Data Changes Tool
Using Result Defaults
DOT "Best Practices" Document
March Webinars
Think About It
DrugPak Program Updates

Updates to version 6 have been posted as recently as 1/26/09
Save Time Using DP Informer  

The DP Informer module saves you time and postage and helps you present a more professional image to your clients.


With DP Informer:
·  Automatically fax & e-mail result letters, DP Billing invoices, random selection documents & nearly every other DrugPak report.
·  Use filters to limit reports by any parameter you choose!
·  Send reports to any contact associated with companies and/or home bases.
·  Notify DP Live users that new results are available.
·  Send bulk messages (email & fax) using DP Informer's Broadcast Manager.

DP Informer is a tireless worker, always ready to send your DrugPak reports.  You pre-configure how your client receives their reports, and then each day generate those reports based on the options you already selected.  DP Informer sends faxes and/or optionally secure emails.  Each contact can have special options for their reports.  Reports can be sent as e-mail attachments in a variety of popular file formats.  Transmissions can be set to go automatically, or can be held for your clients who do not have a secure fax. 
 
DP Informer tracks when a report was last created so that it can automatically select records to include on the next report without re-reporting old records.  If you want to re-report an old record you can back-date the report (to include a range of previously reported records) or select a single record to re-report, or even create a one-time report with special range options to deliver via email or fax. 

To learn more about how DP Informer can save you time, deliver results faster, and improve your business image, call us at (800) 321-7826. 
 
Visit DrugPak.com to learn more

phone : 800-321-7826
fax : 814-237-4193
We're Here to Help You!
 
 
We appreciate that you have chosen DrugPak to manage your substance abuse testing data.  This newsletter is an opportunity for us to pass on news, helpful hints, and suggestions.  If you ever have any questions or problems, don't hesitate to contact us.
Show Data Changes Tool

You have probably been in the position of looking at something in DrugPak and wondering "How did that get set that way?"  "Who did that?"  DrugPak now has a tool for you to view the vast majority of data changes, what user made the change, when it was made and what it was changed from and to!

The tool is found in the Tools menu, labeled "Show Data Changes", and every time a DrugPak support agent points this out to a user the reaction is between "Wow, this is great" and "This is MAGIC!"
 
To use the Show Data Changes, view the record that you are curious about (e.g. pull up the participant or result or whatever) and go to the Tools menu and select Show Data Changes (toward the bottom).  A pop-up window will display a record of each change including the field that was changed and the user that changed it (including if it was a DP Live visitor).  This information only goes back in history to the point when this new tool was added to DrugPak, so it will not track changes that were made in 2006, or before whatever time you installed version 6.  Also note that not every table tracks changes and not every action is tracked (for example, adding a result record is not displayed here, but every change to a result will be).
Using Result Defaults

The Result Default system in DrugPak is designed to make your data entry easier.  There are default values in the Global Settings, the Company window, the Home Base window and in Random Selection Defaults.  When entering results into DrugPak these values are automatically inserted, saving you a few clicks for every result.

The different levels of default values are cascading, which means that the top-level (global settings) are used unless there is a default for that value in the next level (company window), which are used unless there are values in the next level (home base).  When considering random selection tests, the default values in the random selection profile are the final level.  

Where all results in your DrugPak go through the same laboratory, then that value should be set in the global settings and left blank in all other levels.  Where most results are collected at the same collection site then that should be your global default, and the other levels left blank.  If a company uses a different collection site than the global default, then fill that in for that one company, leaving other companies blank.  If a home base uses a different collection site then fill that in at the home base window.
DOT "Best Practices" Document

In 2007 a document was posted on the U.S. Department of Transportation web site that addresses several common questions that DrugPak users often pose to DrugPak technical support representatives.  This "Best Practices" document should be helpful to new and experienced staff working in mandated substance abuse testing.  While we, here at DrugPak, are not DOT authorities and cannot provide clarification or explanation of DOT rules, we feel that it is important to provide any assistance we can in finding answers to your questions.  Check out the DOT Document and Publications page for more useful information.
DPWebinars LogoMarch Webinars

Random Selection Webinar

Learn how to use DrugPak's Random Selection Expert to quickly and easily perform random selections.  In-depth coverage of random selection profiles, the random selection expert and random selection program statistical analysis.
DrugPak Random Selection - 90 minutes - $69
Wednesday, Mar 18th 1:00 PM Eastern Time*

 
Participant Import Webinar
Basic and advanced techniques for importing lists of participants into DrugPak. Importing is one of the most in-demand topics for our support Help Desk. This session will cover all aspects of taking client-prepared files and getting the data correctly into your DrugPak system.
Participant Import - 60 minutes - $59
Friday, Mar 20th 2:00 PM Eastern Time*   
 
Support Plan members receive an
automatic $10 discount on all webinars!
 
Seats are limited and DrugPak webinars fill up quickly.
 
Contact us today to make your advance reservations. Call (800) 321-7826 x202.

Attendees are welcome to have one computer connected to the on-line portion and one phone connection to the conference call, but have as many people view and listen in your office as you wish.  Advance payment is necessary to reserve your place and includes the cost of the web connection and the toll-free conference call.

*Please note: all times for webinars are Eastern.
Adjust for your location accordingly and please be prompt!

There is a limited number of "seats" available for each webinar.  Please be considerate of others who may wish to attend.  In the event you cannot attend a webinar for which you have registered, kindly give at least one day notice that you will not attend.  We will be unable to give refunds or reschedule webinars unless we receive your cancellation at least one day before the scheduled webinar start time.

Think About It

"
Drive thy business or it will drive thee."
--Benjamin Franklin (1706 - 1790)
US author, diplomat, inventor, physicist, politician, & printer

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